How can we help you?

Shipping Preferences - What You Need To Know

You are almost ready to start selling with us! The last thing you have to do while setting up your store, is to set your shipping preferences. Head to your Seller Dashboard, click on the Settings button and go to the Shipping section.

Here, you must include:

  • Your shipping policy

  • Your handling policy and refund/returns policy

  • Your insurance preferences


tqscrg3nedlgfwet.png?auto_optimize=medium
Now it's time to choose your shipping provider - these rules can get a bit confusing. Here’s a breakdown of what you have to do:

1. Set Your Domestic Provider Shipping Costs


Example: Domestic shipping with FedEx

oj4tfkzqdgu1hza0.png?auto_optimize=medium

  • Domestic Shipping Per Item - $4 (domestic shipping per item for this provider - can be overridden on each item)

  • Domestic Transit Time - 7 Days - Average Domestic Transit Time for this provider (in days)

  • Domestic Bulk Shipping Discount (select one) - Order quantity

  • Domestic Bulk Discount Rate - $1 (discounted rate when bulk shipping discount is applied)

  • Minimum Order Value - $4 (minimum checkout total for bulk shipping discount, excluding shipping cost & insurance)

  • Minimum Order Quantity - 4 (Minimum number of items for bulk shipping discount). What this does is charge the bulk discount rate ($1) when the minimum order quantity is reached (4 or more items)


You can change this to charge the bulk discount based on the dollar value ordered. The same bulk discount rate will be applied to both domestic and international shipping.

2. Set Your International Provider Shipping Costs


Example: International shipping with UPS


9kvhhfc5mxofcrqt.png?auto_optimize=medium

  • International Shipping Per Item - $13 (international shipping per item for this provider - can be overridden on each item)

  • International Transit Time - 21 - average international transit time (in days) for this provider

  • International Bulk shipping discount (select one) - Order quantity

  • International Bulk Discount Rate - $4 (discounted rate when bulk shipping discount is applied)

  • Minimum Order Value - $0 (minimum checkout total for bulk shipping discount, excluding shipping & insurance)

  • Minimum Order Quantity - 2 (Minimum number of items for bulk shipping discount). What this does is charge the bulk discount rate ($4) when the minimum order quantity is reached (2 or more items)


You can change this to charge the bulk discount based on the dollar value ordered. The same bulk discount rate will be applied to both domestic and international shipping.

lbknpjpj3unaswb8.png?auto_optimize=medium

Was this article helpful?

Still have questions?

Related Articles

Listing An Item - What You Need To Know Verified Sellers 28th Aug 2023
Audits - What You Need To Know Verified Sellers 28th Aug 2023
Offers - What You Need To Know Verified Sellers 28th Aug 2023
Coupon Campaigns - What You Need To Know Verified Sellers 28th Aug 2023
Shipping and Insurance Charges Getting Started 30th Aug 2016

Latest Articles

How Do I Pay Using Escrow FAQs 24th Jul 2024
Faulty Items Return Policy FAQs 24th Jul 2024
Contact Us FAQs 24th May 2024
Upload An Avatar Or Photo FAQs 17th May 2024
How To Cancel Sale? FAQs 17th May 2024